Frequently Asked Questions
Everything you need to know about your Khadims shopping experience.
How can I track the status of my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a 15-day return and exchange policy for unused products in their original packaging. Please ensure the tags are intact to qualify for a full refund or replacement.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and Cash on Delivery (COD) for most locations.
How do I find the right shoe size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate fit.
Are Khadims products covered by a warranty?
Yes, we provide a limited 90-day warranty against manufacturing defects. This does not cover regular wear and tear or damage caused by improper maintenance.
Do you offer international shipping?
Currently, we only ship within India. We are working on expanding our logistics to serve our global customers in the near future.